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Trusted backup childcare

When your usual childcare plan falls through, TotoCare Connect steps in.

Your regular childcare person is unavailable. Work has run late. Plans changed. Or you simply need a few hours of extra support.

TotoCare Connect connects your family with a verified and trained Child & Home Assistant when your usual childcare arrangement isn't enough.

Get Backup Care

When you need backup

Care for the days your usual plan can't cover.

Whether you need help urgently or can plan ahead, TotoCare Connect gives your family a dependable way to arrange short-term childcare with a verified Child & Home Assistant.

Childcare first. Child-related home support where it helps.

Urgent Backup

Same-day or next-day childcare when your usual arrangement suddenly falls through.

Planned Backup

Book ahead for a day off, evening, weekend or other time when your regular childcare isn't available.

Short-Term Childcare

A few hours of dependable childcare when you need time for work, an appointment, dinner or simply a little breathing room.

Why TotoCare Connect

Childcare backup, with a system behind it.

Finding someone to watch your child is one thing. Knowing that the person has been properly checked, prepared and supported is another.

TotoCare Connect puts structure around the entire experience, from finding the right assistant to safe handover and follow-up.

A TotoCare Connect Child & Home Assistant sharing a moment outdoors with a young child
  • Verified before activation

    We verify the identity, references and required checks of Child & Home Assistants before they can receive bookings.

  • Trained for the role

    Every assistant follows TotoCare's structured learning pathway covering childcare, safety, safeguarding, professional conduct and home support.

  • TotoCare makes the match

    You don't have to browse a pool of strangers or negotiate with assistants. Tell us what your family needs and TotoCare identifies a suitable available assistant.

  • Safety doesn't stop at booking

    TotoCare Connect stays connected through the booking, from check-in and authorised handover to completion and follow-up.

How it works

Getting backup care is simple.

  1. 1

    Tell us what you need

    Choose the child or children who need care, tell us when you need help and select the childcare or agreed child-related home-support services you require.

  2. 2

    TotoCare Connect finds the right assistant

    We look at availability, relevant experience, capabilities and other requirements to identify a suitable Child & Home Assistant.

  3. 3

    Review and confirm

    See your matched assistant and the confirmed booking price before you pay with M-Pesa.

  4. 4

    Safe handover

    Your assistant checks in and care begins through an authorised handover. TotoCare Connect remains connected throughout the booking.

Built around safety

Because trust is more than a profile photo.

TotoCare Connect is designed around the reality that childcare involves people, homes and children. That's why safety is built into the process, not added after something goes wrong.

Verified assistants

Assistants must complete the required identity, reference and verification process before they can become active on TotoCare.

Structured readiness

Our Academy gives assistants the knowledge they need to understand safe childcare, safeguarding, professional conduct and appropriate home support.

Authorised handover

Care begins through a controlled handover process so everyone knows when responsibility starts and ends.

A Safety Desk

If something doesn't feel right, families and assistants can raise a concern with TotoCare Connect. Our team reviews and follows up.

Childcare first

A little help at home can make childcare easier.

TotoCare Child & Home Assistants can provide childcare alongside agreed child-related support that helps keep children's routines and family life moving.

Childcare first. Child-related home support where it helps.

Childcare always comes first.

If caring for the child and a household task ever compete for attention, the child comes first.

  • Children's meals

    Simple meals prepared for the children.

  • Children's laundry

    Help with children's laundry and everyday clothing organisation.

  • Tidying & organisation

    Keep children's rooms, toys and play areas organised.

  • Child-related home support

    Agreed light tasks that complement the childcare shift.

Continuity matters

Found someone your family likes? Keep them close.

When a TotoCare Connect Child & Home Assistant becomes someone your family trusts, you can add them to your Trusted Circle for future bookings when they're available and suitable for your needs.

Build Your Trusted Circle

For Child & Home Assistants

Turn your childcare experience into trusted professional work.

TotoCare connects trained and verified Child & Home Assistants with families who need dependable childcare support.

Set your availability, choose the services you're ready to provide, respond to booking opportunities and build your professional record with TotoCare Connect.

Become a Child & Home Assistant
  • Your availability

    Tell us when you're available and when you're not.

  • Your choice

    Receive suitable booking opportunities and decide whether to accept them.

  • Your earnings

    See what you've earned, what is pending and what is available for withdrawal.

  • Your professional journey

    Build your TotoCare record through training, verified capabilities, care experience and family feedback.

When your usual plan isn't enough, know who to call.

Whether you need backup tomorrow or want a dependable option for a day you already know is coming, TotoCare Connect is here to help you arrange trusted childcare when your family needs it.