Verified assistants
Assistants must complete the required identity, reference and verification process before they can become active on TotoCare.
Verified. Trained. Ready.
Not just available. Ready to care.
Every assistant is cleared before they can take a booking. No exceptions.
- National ID verified against photo
- Police clearance obtained and dated
- Two professional references contacted by phone, not by email
- Address confirmed
- In-person interview before activation
- First-aid certificate
An assistant cannot appear in your booking until all six are signed off.
Already experienced. Made consistent.
Most of our assistants already have care experience. The Academy makes it consistent — it does not start from zero.
3 hours across 2 modules — 12 lessons on safe childcare, safeguarding, professional conduct, and child-related home support. Each lesson is about 15 minutes. Verification is signed off before an assistant can take a booking.
Built around safety
Because trust is more than a profile photo.
TotoCare Connect is designed around the reality that childcare involves people, homes and children. That's why safety is built into the process, not added after something goes wrong.
Structured readiness
Our Academy gives assistants the knowledge they need to understand safe childcare, safeguarding, professional conduct and appropriate home support.
Authorised handover
Care begins through a controlled handover process so everyone knows when responsibility starts and ends.
A Safety Desk
If something doesn't feel right, families and assistants can raise a concern with TotoCare Connect. Our team reviews and follows up.
Safety Desk response
Within 60 minutes.
For Child & Home Assistants
Turn your childcare experience into trusted professional work.
TotoCare connects trained and verified Child & Home Assistants with families who need dependable childcare support.
Set your availability, choose the services you're ready to provide, respond to booking opportunities and build your professional record with TotoCare Connect.
Become a Child & Home Assistant-
Your availability
Tell us when you're available and when you're not.
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Your choice
Receive suitable booking opportunities and decide whether to accept them.
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Your earnings
See what you've earned, what is pending and what is available for withdrawal.
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Your professional journey
Build your TotoCare record through training, verified capabilities, care experience and family feedback.