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When you need backup

Care for the days your usual plan can't cover.

Whether you need help urgently or can plan ahead, TotoCare Connect gives your family a dependable way to arrange short-term childcare with a verified Child & Home Assistant.

Childcare first. Child-related home support where it helps.

A caregiver sharing a toy with a young child at home

Choose the kind of backup.

Urgent Backup

Same-day or next-day childcare when your usual arrangement suddenly falls through.

Planned Backup

Book ahead for a day off, evening, weekend or other time when your regular childcare isn't available.

Short-Term Childcare

A few hours of dependable childcare when you need time for work, an appointment, dinner or simply a little breathing room.

Request Backup Care

Childcare first

A little help at home can make childcare easier.

TotoCare Child & Home Assistants can provide childcare alongside agreed child-related support that helps keep children's routines and family life moving.

Childcare first. Child-related home support where it helps.

Childcare always comes first.

If caring for the child and a household task ever compete for attention, the child comes first.

  • Children's meals

    Simple meals prepared for the children.

  • Children's laundry

    Help with children's laundry and everyday clothing organisation.

  • Tidying & organisation

    Keep children's rooms, toys and play areas organised.

  • Child-related home support

    Agreed light tasks that complement the childcare shift.

What it costs

Sessions from KES 400 per hour, 2-hour minimum.

  • Price shown and confirmed before you pay
  • No registration fee
  • Pay via M-Pesa
  • You can cancel before the booking is confirmed.

Urgent backup, same-day: from KES 400 an hour, plus a KES 500 same-day fee. Planned: from KES 400 an hour.

A caregiver with a child at home

How it works

Getting backup care is simple.

  1. 1

    Tell us what you need

    Choose the child or children who need care, tell us when you need help and select the childcare or agreed child-related home-support services you require.

  2. 2

    TotoCare Connect finds the right assistant

    We look at availability, relevant experience, capabilities and other requirements to identify a suitable Child & Home Assistant.

  3. 3

    Review and confirm

    See your matched assistant and the confirmed price before you pay with M-Pesa.

  4. 4

    Safe handover

    Your assistant checks in and care begins through an authorised handover. TotoCare Connect remains connected throughout the booking.

Request Backup Care

Same person when you can. Someone trusted when you can't.

Like an assistant? Add them to your Trusted Circle. When you book, we request them first.

If they're free, they're yours. If not, we still find cover — you're never left without an option.

Build Your Trusted Circle

Why TotoCare Connect

Childcare backup, with a system behind it.

Finding someone to watch your child is one thing. Knowing that the person has been properly checked, prepared and supported is another.

TotoCare Connect puts structure around the entire experience, from finding the right assistant to safe handover and follow-up.

A TotoCare Connect Child & Home Assistant sharing a moment outdoors with a young child

  • Verified before activation

    We verify the identity, references and required checks of Child & Home Assistants before they can receive bookings.

  • Trained for the role

    Every assistant follows TotoCare's structured learning pathway covering childcare, safety, safeguarding, professional conduct and home support.

  • TotoCare makes the match

    You don't have to browse a pool of strangers or negotiate with assistants. Tell us what your family needs and TotoCare identifies a suitable available assistant.

  • Safety doesn't stop at booking

    TotoCare Connect stays connected through the booking, from check-in and authorised handover to completion and follow-up.